Privacy Policy

Privacy Policy

Effective Date: Jan 27, 2025

BC Twins Landscaping ("we," "our," "us") values your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information from you:

Name: To address and personalize our communications with you.
Email Address: For communication regarding inquiries, estimates, and updates about our services.
Phone Number: To contact you directly about services, appointments, or other inquiries.

We collect this information when you:

Fill out a contact or inquiry form on our website.
Contact us via email or phone.
Engage with our services, such as requesting a quote or scheduling an appointment.

2. How We Use Your Information

The information we collect is used strictly for the following purposes:

To provide you with the services you request.
To respond to your inquiries and provide quotes or additional information.
To communicate updates about our services or any changes that may affect you.
To improve our website, services, and customer experience.

We do not use your information for marketing purposes unless you explicitly opt-in to receive promotional materials.

3. How We Protect Your Information

We take the protection of your personal information seriously. To ensure your data is secure, we implement the following safeguards:

Data Encryption: All sensitive information transmitted through our website is encrypted using Secure Sockets Layer (SSL) technology.
Access Control: Only authorized personnel have access to your personal information, and they are required to keep it confidential.
Regular Audits: We conduct periodic reviews of our data collection and storage practices to prevent unauthorized access or misuse.

4. Sharing Your Information

We respect your privacy and do not share, sell, rent, or trade your personal information with any third parties. Your information is used exclusively by BC Twins Landscaping to provide the services you request.

5. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the information is no longer needed, it will be securely deleted.

6. Your Rights

As a user, you have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Correction: You can ask us to correct any inaccuracies in your information.
Deletion: You can request the deletion of your information, subject to legal or contractual obligations.

To exercise any of these rights, please contact us using the details provided in Section 8.

7. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your experience. These cookies do not collect personal information but may gather data about your browsing habits to improve our services. You can disable cookies through your browser settings if you prefer not to use them.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

BC Twins Landscaping
Email: info@bctwins.com
Phone: +1-833-563-7773

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the revised effective date. We encourage you to review this policy periodically.